Lead Communications Analyst
Risk and Safety Solutions,
Davis, CA

• Led the strategic communication and marketing efforts, managing client-wide impact campaigns
• Planned and executed the first-ever RSS Symposium, hosting over 200 clients in a two-day event
• Created content for the website, worked with graphic designers on page design and accessibility standards
• Prepared and edited written materials, including communications, guides and website content
• Provided training and guidance to RSS team on communication strategy and brand guidelines
• Worked in an agile environment, collaborated with development teams translating technical documentation

Student Services Specialist
University of Hawaii,
Maui, HI

• Ensured accurate information is provided for admission into the university; maintained confidentiality
• Wrote and circulated press releases
• Collaborated on marketing campaigns for the college, created promotional material for mass distribution.
• Provided excellent written and oral communication to collaborate with multiple stakeholders to ease application stresses, promote upcoming programs, and support at-risk students on campus
• Designed, hosted, and facilitated webinars for the Department of Education, parent nights, and admissions promotion events.
• Managed the department website, worked with the Registrar on updating and maintaining webpages
• Built and increased engagement with school districts and community partners to promote and market the university programs through email, digital print, infographics, website contents, and social media posts

Social Media Consultant
Self Employed,
Canada & US

• Advised over two dozen small businesses, independent contractors, and nonprofit organizations on how to increase foot/web traffic through social media campaigns and keyword optimization
• Managed, reviewed, and maintained 10+ social media accounts simultaneously tracked results and presented them to the client monthly to determine the most effective approach
• Highlighted and promoted positive reviews while properly handling negative reviews to maintain and manage the reputation of clients
• Assisted in coordinating and implementing social media marketing communication projects; created brand awareness and online presence

Teaching Assistant
University of Nevada, Las Vegas
Las Vegas, NV

• Responsible for organizing and delivering in class activities
• Provided feedback on class assignments
• Administered in exams and online quizzes
• Maintained open communication with students and developed strategies to meet the needs of various learning styles – provided thorough feedback, appropriate resources, and increased retention
• Designed course contents on Introductory Speech while meeting core competencies set by the department
• Met grade submission deadlines and provided prompt feedback to students

Social Media Manager
University of Nevada, Las Vegas
Las Vegas, NV

• Created marketing materials, developed social media content, coordinated post schedules for internal and external events to increase attendance rate
• Edited, circulated, and collaborated with communication managers to create content for press releases
• Assisted the Nevada Small Business Development Center with social media campaigns, event support, and program promotions and grew website traffic by 10%